Resolving landlord and tenant lease disputes amicably
conflicool is a non-profit (ASBL) dedicated to amicable dispute resolution. Unpaid rent, blocked security deposits, move-out inventory disputes, or urgent maintenance issues: summons before the Justice of the Peace take months and create mounting financial stress. Conflicool connects landlords and tenants with accredited civil mediators (CFM) to establish realistic payment plans or amicable departure conventions in full confidentiality.
Select your dispute type:
Accredited Mediators
Network of independent mediators accredited by CFM
Legally Binding
Homologation under Belgian Judicial Code (Art. 1733)
Independent Non-Profit
Belgian ASBL facilitating amicable resolutions
"For residential tenancy disputes (rent arrears, contested repair bills, or deposit release), accredited civil mediation resolves the disagreement within one month through a binding payment plan or mutual departure agreement. Homologated by the Justice of the Peace, this agreement holds the exact same executive force as a court ruling and is frequently 100% covered by legal expenses insurance."
Belgian Tenancy Law & Art. 1733 Judicial Code
Justice of the Peace vs accredited civil mediation
Why landlords and tenants in Belgium increasingly turn to mediation rather than courtroom litigation.
Navigating tenancy agreements and lease disputes in Belgium
Frequent tenancy friction points
Tenancy relationships can deteriorate rapidly when unexpected life events or maintenance disputes arise:
Rent arrears and payment schedules
Agreeing on realistic installment plans preventing unmanageable debt accumulation and formal eviction proceedings.
Rental deposit release
Distinguishing fair wear and tear from tenant damage based on the move-in and move-out inspection reports (*état des lieux / plaatsbeschrijving*).
Property maintenance and repairs
Clear statutory breakdown between owner responsibilities (major repairs, roof, heating systems) and tenant maintenance duties.
Early termination
Negotiating amicable notice periods and replacement tenants without punitive indemnities.
Legal expenses insurance coverage
In Belgium, comprehensive home insurance policies (assurance habitation / brandverzekering) and legal protection covers usually reimburse accredited mediation fees for landlord-tenant conflicts.
This enables both parties to resolve the dispute without financial hardship or the risk of adverse legal cost orders.
« Restoring constructive communication without years of hostile litigation. »
Behind every dispute, people and relationships.
Lawsuits polarize positions and rupture communication. Mediation creates a calm, structured space with an accredited neutral third party to find a balanced, lasting solution in weeks.
Do you recognize your situation in any of these?
What our users say
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Why you should consider an amicable solution to your conflict
Parties in conflict often feel blocked, and they doubt whether all elements can be adequately taken into account in a legal procedure. Fortunately, there are effective alternatives that are encouraged by law, with many decisive advantages:
Our Network of Accredited CFM Mediators
Independent, neutral and active across all of Belgium
Frequently asked questions about tenancy mediation
Everything you need to know about the process, costs, and legal validity in Belgium.
Have a specific question about your dispute?
Our orientation team is here to guide you confidentially and free of charge.
A non-profit dedicated to the amicable resolution of conflicts
Since 2019, conflicool has been widely supported by media and partner organizations to facilitate access to mediation as a means of conflict resolution. More than 180 mediators facilitate access to appropriate forms of dispute resolution, offering free guidance by telephone and during face-to-face sessions at the courts. In Belgium, conflicool cooperates with the Ligue des Familles and Droits Quotidiens.
Our Partner Organizations
Working together to make legal information clear and amicable resolution accessible to everyone.
How it works: Your step-by-step path to an amicable solution
A simple, confidential, and transparent roadmap to resolve your dispute without a courtroom battle.
Fill out our secure questionnaire in 2 minutes and select a slot for your phone call.
A free orientation call with our team to answer your questions and assess the best amicable options.
We match you with an independent, CFM-accredited mediator tailored to your dispute and region.
Your accredited mediator guides the dialogue toward a lasting solution and a court-enforceable agreement.
What follows? An agreement with the binding power of a court judgment.
Under Art. 1733 of the Belgian Judicial Code, the signed mediation agreement can be homologated by court.